You can now contact us quickly and easily via WhatsApp to order ink cartridges and labels.

We are there for you Monday to Thursday from 7:00 to 16:30 and Friday from 7:00 to 14:00. If you write to us outside our business hours, we will answer your request as quickly as possible on the next working day. We look forward to hearing from you!

It’s as simple as that:

1) Enter our telephone number +494441/97860 and save it on your smartphone.

2) Search for our contact in WhatsApp.

3) Try it out and spread the word!

Important:

• We do not accept WhatsApp calls or voice messages.
• Please understand that we do not answer all information via WhatsApp (e.g. questions about orders and certificates). Please use one of our other contact channels (telephone/email).
• The WhatsApp terms of use and privacy policy apply (www.whatsapp.com).
• We offer this service free of charge. Depending on your cell phone contract, additional costs may be incurred when using the mobile Internet.

Notes on data protection:

The use of WhatsApp to contact Völker GmbH is voluntary. Please note that WhatsApp is a service provided by WhatsApp Inc. If you use WhatsApp, you do so on your own responsibility and in accordance with the applicable terms of use and data protection guidelines of WhatsApp, which you accepted when installing the WhatsApp software on your cell phone. The availability of the WhatsApp service and its functionality are not within our sphere of influence or responsibility. This also applies to the type and scope of use of your data transmitted via WhatsApp by the service provider and the location at which the service provider stores and processes this data. This location may also be outside the EU. We recommend that you familiarize yourself with WhatsApp’s terms of use and privacy policy. Further information can be found in WhatsApp’s privacy policy at www.whatsapp.com/legal/#privacy-policy and at www.whatsapp.com.

We strongly advise you not to transmit sensitive data to us via WhatsApp. Accordingly, we will not provide you with any information on invoices, account data, master data, etc. via WhatsApp and will not request such data from you in this way.

When you contact us via WhatsApp, you automatically provide us with your mobile phone number. We do not create any user profiles and do not pass your number on to third parties. The transmitted telephone number will only be used for communication via WhatsApp and for any telephone queries we may have.